This course introduces the principles of Design Thinking as an innovative approach to process improvement. Participants will engage in
This course introduces the principles of Design Thinking as an innovative approach to process improvement. Participants will engage in the five stages of Design Thinking: Empathize, Define, Ideate, Prototype, and Test. The course covers tools such as journey mapping, brainstorming techniques, and rapid prototyping to develop creative solutions for business challenges.
1. Apply Design Thinking methodology to solve process challenges.
2. Use journey mapping to understand user needs and pain points.
3. Generate creative solutions through ideation and prototyping.
4. Test and refine ideas through iterative improvements.
5. Implement Design Thinking strategies for business process innovation.
1. Demonstrate knowledge of Design Thinking methodologies.
2. Develop empathy-based solutions for process challenges.
3. Use prototyping techniques for innovative process improvements.
4. Implement iterative testing to refine solutions.
5. Apply Design Thinking principles in real-world process innovation.
1. Innovation managers
2. Product development teams
3. Process improvement specialists
4. UX designers and service designers
5. Business strategists.
