Conflict Resolution and Employee Relations Management

This course equips HR professionals with skills to effectively manage workplace conflicts and foster positive employee relations. It covers

This course equips HR professionals with skills to effectively manage workplace conflicts and foster positive employee relations. It covers conflict resolution techniques, mediation, and strategies to promote a harmonious work environment.

Course Objectives

1. Identify sources of workplace conflict.
2. Implement conflict resolution techniques.
3. Foster effective communication in conflict situations.
4. Develop mediation and negotiation skills.
5. Promote a positive work culture.
6. Align conflict management with organizational policies.

Learning Outcomes

1. Apply conflict resolution techniques in workplace scenarios.
2. Mediate disputes effectively.
3. Enhance employee relations strategies.
4. Foster open communication and trust.
5. Manage grievances in compliance with company policies.
6. Build a collaborative work environment.

Target Audience

1. HR Managers
2. Employee Relations Specialists
3. Team Leaders
4. Business Leaders.

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